Terms of Use

Last updated: September 2026

By using Justfixemail, you agree to these terms. If you don't agree with them, please don't use the site.

Use of content

Guides, tools, and other content on Justfixemail are provided for informational purposes only, free of charge. You're welcome to follow our troubleshooting steps for your own personal or business use. Following any troubleshooting step is at your own risk; back up important data before making system changes, especially anything involving account settings, server configuration, or deleting messages.

No affiliation

This site is independently operated and is not affiliated with, endorsed by, or sponsored by any of the companies covered on this site — including but not limited to email providers such as Microsoft, Google, Yahoo, Apple, and Mozilla, and internet service providers such as Comcast/Xfinity, AT&T, Verizon, Charter/Spectrum, Cox, CenturyLink, T-Mobile, Starlink, Telus, Bell, Rogers, and every other provider named in a guide on this site. Product names, logos, and brands mentioned are the property of their respective owners and used only for identification purposes.

Informational purposes only

Guides on this site are self-help resources intended to let you try fixing a problem yourself, using publicly available troubleshooting steps. They are not official support documentation from any provider, and following them doesn't guarantee your specific issue will resolve — network conditions, account-specific settings, and hardware faults all vary in ways a general guide can't account for. If a guide doesn't resolve your issue, or if the problem involves your account, billing, or something on the provider's own network, contact that provider directly — they're the only ones with access to your account and equipment status, and are ultimately responsible for the service you're troubleshooting.

No warranty

Guides are provided "as is" and "as available," without warranty of any kind, express or implied. We make reasonable efforts to keep instructions accurate and current, but software interfaces, settings menus, and provider policies change frequently and without notice — a guide may become outdated between when it's written and when you read it. We don't guarantee that any guide will fix your specific problem.

Limitation of liability

To the maximum extent permitted by applicable law, Justfixemail, its writers, and its operators will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages — including but not limited to lost data, lost email access, lost profits, or any other loss — arising out of or related to your use of, or inability to use, this site or any guide, tool, or content on it, even if we've been advised of the possibility of such damages.

This limitation applies regardless of the legal theory it's based on (contract, tort, negligence, or otherwise) and applies whether or not a remedy set out here fails its essential purpose. Some jurisdictions don't allow the exclusion or limitation of certain damages, so parts of this limitation may not apply to you depending on where you live — nothing here is intended to exclude liability that can't legally be excluded in your jurisdiction.

Nothing in these terms limits our liability for anything that cannot legally be limited or excluded, such as liability for fraud or for death or personal injury caused by our negligence, where applicable in your jurisdiction.

Third-party links and tools

This site links to official support pages operated by other companies, and our tools (like the SPF/DKIM/DMARC and header-analysis checkers) query publicly available DNS and email header data. We don't control, and aren't responsible for, the availability, accuracy, or content of third-party sites, or the accuracy of DNS/header data returned by any third-party lookup service our tools rely on.

Changes

These terms may be updated at any time; the "Last updated" date above will reflect the most recent change. Continued use of the site after a change constitutes acceptance of the current terms.

Contact

Questions about these terms can be sent via our contact page.