Internet & Router Troubleshooting

Fixes for internet outages, WiFi drops, and modem/router setup problems, organized by provider. Check for a known outage first on our Internet Provider Status page. Looking for an email problem instead? See our email guides.

Xfinity

• Xfinity Internet Not Working — Router & Modem Fixes

AT&T

• AT&T Internet Not Working — Gateway & Fiber Fixes

Verizon Fios

• Verizon Fios Internet Not Working — Router & ONT Fixes

Spectrum

• Spectrum Internet Not Working — Modem & Router Fixes

Cox

• Cox Internet Not Working — Modem & Router Fixes

CenturyLink

• CenturyLink Internet Not Working — DSL & Router Fixes

Frontier

• Frontier Internet Not Working — Fiber & Router Fixes

Optimum

• Optimum Internet Not Working — Gateway & WiFi Fixes

T-Mobile Home Internet

• T-Mobile Home Internet Not Working — Gateway Fixes

Starlink

• Starlink Not Working — Dish, Obstruction & Connection Fixes

Google Fiber

• Google Fiber Internet Not Working — Router Fixes

Windstream/Kinetic

• Windstream/Kinetic Internet Not Working — Router Fixes

Telus

• Telus Internet Not Working — Fibre & Router Fixes

Bell Canada

• Bell Internet Not Working — Fibe Error Codes & Fixes

Rogers

• Rogers Internet Not Working — Ignite & Xfinity Gateway Fixes

Videotron

• Videotron Internet Not Working — Helix & Router Fixes

Cogeco

• Cogeco Internet Not Working — Modem & Router Fixes

Eastlink

• Eastlink Internet Not Working — Router Fixes

SaskTel

• SaskTel Internet Not Working — Router Fixes

Xplore

• Xplore Internet Not Working — Fixed Wireless & Satellite Fixes

Mediacom

• Mediacom Internet Not Working — Modem & Router Fixes

WOW!

• WOW! Internet Not Working — Modem & Router Fixes

Ziply Fiber

• Ziply Fiber Internet Not Working — Router & ONT Fixes

Astound (RCN)

• Astound/RCN Internet Not Working — Router Fixes

Sparklight

• Sparklight Internet Not Working — Modem & Router Fixes

Metronet

• Metronet Internet Not Working — Fiber & Router Fixes

Brightspeed

• Brightspeed Internet Not Working — DSL & Router Fixes

HughesNet

• HughesNet Not Working — State Codes & Connection Fixes

Viasat

• Viasat Not Working — Dish, Modem & Connection Fixes

Breezeline

• Breezeline Internet Not Working — Modem & Router Fixes

Consolidated Communications (Fidium)

• Fidium Fiber Internet Not Working — Router & ONT Fixes

Armstrong

• Armstrong Internet Not Working — Modem & Router Fixes

altafiber

• altafiber Internet Not Working — Fiber & Router Fixes

Hotwire Communications

• Hotwire Internet Not Working — Router & Connection Fixes

EPB

• EPB Internet Not Working — Fiber & Router Fixes