Gmail Not Syncing on Android/iPhone

Applies to: Gmail app on Android, Gmail app on iOS

Quick answer: Force a manual sync by pulling down to refresh, confirm Gmail sync is toggled on in your phone's account settings, and if that fails, remove and re-add the account — your mail stays on Google's servers the whole time.

This is one of the more forgiving problems I cover — most of the time, one of these steps clears it up fast.

1. Check your internet connection

Open any other app that needs data — a browser works fine for this. Broken there too? Not a Gmail problem, it's your connectivity.

2. Manually force a sync

  1. Open the Gmail app.
  2. Pull down on the inbox list to refresh.
  3. Nothing happens? Close the app fully and reopen it.

3. Android: check account sync settings

  1. Settings → Accounts → select your Google account.
  2. Make sure Gmail sync is toggled on.
  3. Tap Account sync → three-dot menu → Sync now.

4. iPhone: check Mail Fetch settings

  1. Settings → Mail → Accounts → Fetch New Data.
  2. Confirm Push is on, or Fetch is set to a short interval — not Manual.

5. Clear the app's cache (Android only)

  1. Settings → Apps → Gmail → Storage → Clear Cache — not Clear Data, which wipes local settings you'd have to redo.

6. Remove and re-add the account

This fixes the vast majority of persistent sync failures I've seen. Your mail stays safely on Google's servers the entire time — removing the account here only removes the local link between it and your phone.

  1. Settings → Accounts → select account → Remove account.
  2. Reopen Gmail and add the account again, completing every sign-in and permission prompt fully.
Still stuck? Check the Google Workspace Status Dashboard — occasionally it really is on Google's end, not your device.
Using Gmail on the web or desktop rather than a mobile app? See our guide on Gmail not sending or receiving emails.

FAQ

Will removing and re-adding my Gmail account delete my emails?

No — your emails live on Google's servers, not on your device. Removing the account only clears the local copy your device syncs, and everything reappears once you sign back in.

Why does Gmail sync fine on WiFi but not on mobile data, or the other way around?

This usually points to a network-specific issue rather than a Gmail problem — a restrictive WiFi network (common on public or work WiFi) or a mobile data restriction on the Gmail app specifically. Check your phone's data usage settings to confirm Gmail has permission to use mobile data if that's the pattern you're seeing.

How long should I wait before trying another fix?

Give each change a few minutes before moving to the next step — some fixes, like toggling account sync or reconnecting to WiFi, take a moment to actually take effect rather than working instantly.